At Brothers Cart, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you browse our site, create an account, or place an order, we may collect:
- Your name, phone number, email address and delivery address
- Order details and purchase history
- Basic technical information such as your browser and device type, used to improve site performance
We do not collect or store your card or bank details — all online payments are processed securely by our payment gateway partners, who are independently PCI-DSS compliant.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order status, offers, or support queries
- Improve our products, website and customer experience
- Send promotional updates, only if you've opted in — you can unsubscribe anytime
Sharing Your Information
We do not sell or rent your personal information to third parties. We only share the minimum necessary information with:
- Courier and logistics partners, to deliver your order
- Payment gateway providers, to process transactions securely
- Service providers who help us run our website and operations, under confidentiality obligations
Cookies
Our website may use cookies to remember your preferences, keep you signed in, and understand how visitors use our site so we can improve it. You can disable cookies in your browser settings, though some features may not work as intended.
Data Security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. We'll respond to genuine requests as quickly as we reasonably can.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent revision.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us at brotherscartonly@gmail.com or call/WhatsApp us at 95468 48397.